Winning Season

This conversation is a faith-forward career discussion with Kelvin B Henry, whose background spans the military, Procter & Gamble, PepsiCo, ministry, and coaching. He and Jacqueline Twillie reflect on mentorship, career reinvention, layoffs, AI disruption, and the personal adversity that shaped his book Rise.Kelvin shares the framework behind Rise and how it helped him process setbacks, a cancer diagnosis, and seasons of discouragement. The episode is especially useful for anyone navigating career transition, seeking resilience, or trying to make sense of what comes next. Key topics Kelvin B Henry’s path from the University of Florida to the military, then into Procter & Gamble and PepsiCo A full-circle mentoring story where Kelvin helped Jacqueline prepare for her first major interview What it takes to succeed in Fortune 25 environments: planning, organization, collaboration, integrity, and results Why reputation becomes your brand in corporate America and how others may see strengths before you do The origin of the RISE framework as a response to adversity rather than theory The childhood football story that helped reveal Kelvin’s identity as an encourager How RISE applies to cancer, job loss, and other disruptions through recognition, reframing, information, strength, and execution Why AI should be approached as a tool and accelerator, not a reason for fear Guidance for listeners facing layoffs, especially those experiencing it for the first time The importance of taking daily, practical action when rebuilding after a setback Quotes from Kelvin Henry: “If you’re still breathing, God is still building.” “Faith doesn’t remove the adversity, it helps reframe it.” “Your comeback from any setback is literally just around the corner.” Chapters (00:00) Opening prayer and introduction of Kelvin B Henry (01:58) Jacqueline introduces Kelvin’s background and career achievements (03:23) Greek life, shared connections, and the long friendship between guest and host (04:13) The mentorship story that helped shape Jacqueline’s early career (06:57) Why Kelvin’s career took him from military service to Louisiana (09:01) Forty years of marriage and meeting his wife at the University of Florida (10:00) What it takes to thrive in Fortune 25 companies (12:27) Reputation, personal brand, and the importance of resilience (14:26) The backstory behind the RISE framework (16:14) The childhood football setback that revealed Kelvin’s encourager identity (17:55) How Rise became a book meant to help others recover with purpose (22:15) Cancer diagnosis, fear, and learning to surrender the moment (23:22) Recognize, inform, strengthen, execute: applying RISE to health challenges (26:45) How to think about AI without panic or avoidance (30:06) Why internal work comes before external movement (31:19) Advice for listeners facing layoffs in a difficult job market (34:52) Encouragement to read Rise as a group and apply the framework together (35:41) Kelvin’s closing reminder that God still writes comebacks RISE is available now https://amzn.to/4xpG2lSConnect with Kelvin on LinkedIn https://www.linkedin.com/in/kelvin-henry/Learn more about Kelvin's coaching services https://www.abundantlyaboveconsulting.com/about

Ashwini Balasubramanian, Vice President of R&D for Transportation and Energy Business at 3M and former Harley-Davidson leader, joins Jacqueline to discuss her debut book, Map Your Ascent, and the lived experiences that shaped it. The conversation centers on navigating change, especially through career pivots, motherhood, and moments of personal uncertainty.We discuss how to move from survival mode to thriving, why generosity matters more than transactional networking, and how vulnerability can become a leadership strength rather than a liability. Key topics Ashwini shares the car accident that became a major inflection point in her life, pushing her to stop waiting for the right moment and start thriving instead of merely surviving. In the book, the core framework is the three Ps: personality, perspective, and presence. Personality is about understanding your wiring, belief systems, belonging, and which habits or assumptions no longer serve you. Perspective is about using different lenses to navigate change, broaden mindset, and adapt to new environments and roles. Presence is about showing up with impact, not just visibility, and influencing people, products, and environments in a meaningful way. Ashwini explains what it means to be rooted in transition, using her early career dress choices as a metaphor for fitting in versus becoming herself. Motherhood became another major pivot point, especially when pregnancy made testing work on vehicle test tracks physically difficult and forced her to adjust how she worked. A manager’s insight reframed her thinking: a temporary situation is not the same as a limitation. She shares how her friend Artie showed up consistently during a difficult season involving family needs, gestational diabetes, a new job, and an early delivery. The conversation highlights the women’s employee resource group Ashwini helped start and how vulnerability helped create community across multiple locations. Ashwini explains that shame fades when you recognize that many life circumstances are not self-inflicted and are often outside your control. The book’s generosity section argues that true influence is built through consistency, character, and care for people, not transactional networking. She reframes reputation as a byproduct of how you show up over time, not something you can manufacture like a brand. For people facing job market instability, she advises not to blame yourself, ask for help, and lean on the tribe you have built. The episode closes with Ashwini reflecting that writing the book was an act of trust in herself and a way to help others harness change more confidently. Chapters Chapter 1: A turning point 00:00 - Welcome, Ashwini Balasubramanian and the theme of mapping your ascent 01:04 - The car accident that changed how Ashwini viewed survival and ambition Chapter 2: The three Ps 07:24 - The three Ps framework: personality, perspective, and presence 12:46 - Learning to stay rooted while moving through major transitions Chapter 3: Motherhood and identity 16:04 - Motherhood, maternity clothing, and the shift from fitting in to being herself 17:16 - Pregnancy on test tracks and redesigning work around physical reality 20:27 - A manager reframes motherhood as a temporary situation, not a limitation Chapter 4: Support and vulnerability 21:54 - How Artie’s steady support became a model for real friendship and care 25:08 - Starting a women’s resource group and turning vulnerability into action Chapter 5: Generosity and influence 30:01 - Why generosity, not networking, is the foundation of lasting influence 33:48 - Why change rarely asks for permission and how to face career disruption Chapter 6: Closing reflections 39:18 - The win in this season: saying yes to writing a book and helping more people Get The Book: Map Your Ascent https://amzn.to/4zuJJZ1 Visit Ashwini's website https://mapyourascent.com/ Connect with Ashwini on LinkedIn https://www.linkedin.com/in/ashwini-balasubramanian/

Kristine Frost grew up in Pontiac, Michigan, in the years when General Motors was pulling out and the families left behind built their own support systems out of mac and cheese, popsicles, and each other. She watched her grandmother, Vienna, run a government-subsidized community while her own health was failing, showing up for refugees and immigrants day after day. That is where Kristine's philanthropy started, and you can trace a straight line from it to the morning she saw a Facebook post at 4 a.m. and decided to donate a kidney to a stranger. In this conversation, Kristine walks us through the whole arc. A trained labor and employment attorney who never wanted a law firm, she started on the floor of a stamping plant outside Detroit and rose to become the only woman in the C-suite of a male-dominated industry. Ten months ago she stepped out of that seat, founded Shattered Glass Advisory, and started answering the question so many in our community are living right now: who am I when the title is gone? We talk about heart-centered leadership, leading up, the non-negotiable morning ritual that anchors her, and the piece of advice most people in transition don't want to hear at first: enjoy it. Kristine is a connector to her core, and this is a conversation you'll want to sit with. 🎧 Kristine is writing a book about the emotions of transition. She's coming back for the launch. Chapters 00:01 — Welcome & meet Kristine Frost 00:38 — Growing up a Midwesterner (and why she's really a Detroiter) 03:32 — Pontiac, Flint & GM: community built close to poverty 05:40 — Vienna: the grandmother who shaped her philanthropy 07:43 — The kidney donation story begins 10:02 — Directed vs. non-directed donation & the highly sensitized program 12:22 — Finding a match: 20 vials of blood and anonymous matchmaking 14:14 — Meeting John: December 18, 2019 17:20 — From attorney to the stamping plant floor 18:58 — What a stamping plant actually is 20:01 — Real life on the floor: leading humans, not machines 22:42 — Leading up: giving executives the yes/no 25:04 — The best leader is the best ambassador of people 25:35 — Founding Shattered Glass Advisory 28:52 — "Who am I now?" Leading yourself through transition 31:03 — The formula: non-negotiables & starting the day happy 34:15 — Wanderlust, family time & what her daughter noticed 36:05 — Live, laugh, love and D.W.Y.S.Y.W.D.E. 38:21 — Where to find Kristine & closing Links & Resources Connect with Kristine Frost LinkedIn: https://www.linkedin.com/in/kfroesq/ Shattered Glass Advisory: https://shatteredglassadvisory.com/ Mentioned in this episode Living kidney donation (directed vs. non-directed, the process Kristine describes) — Donate Life America: https://donatelife.net/donation/types/living-donation/ Kidney donation facts & the national waiting list — Donate Life America: https://donatelife.net/donation/organs/kidney-donation/ National Donate Life Registry (register your decision): https://registerme.org/

Main topics: Guerlyne’s journey from collegiate soccer to executive life Understanding and processing grief beyond loss of loved ones How faith and scriptural reflection sustain us through hard seasons The importance of self-acceptance and owning your identity Practical steps to navigate and transform grief into strength The role of gratitude and thanksgiving in healing Supporting others with compassion in workplaces and communities Chapters:00:00 - Introduction to Guerlyne Guercy and her book, Grief is a Gateway 02:29 - How tearing her ACL marked a grief point and reshaped her identity 04:10 - Lessons in resilience learned from her sports career transition 05:56 - Navigating a non-linear career path from psychology to business development 06:37 - Debunking myths about sales and emphasizing authentic connection 09:34 - The role of affirmation and self-awareness in owning your strengths 12:10 - Why Guerlyne felt compelled to write about grief and faith 15:22 - The journey of accepting and walking through personal loss 16:38 - How grief reveals character and deepens spirituality 20:24 - Understanding grief as an access point to divine comfort 24:50 - Practical tools: acceptance, thanksgiving, and intentional living 27:47 - Scriptural anchors: Psalm 63 and Psalm 100 as sources of strength 30:23 - How faith evolves through seasons of loss and growth 32:36 - The significance of personal reflection and faith journaling in healing 34:28 - Supporting others in grief within the workplace and communities 37:02 - Guerlyne’s availability for speaking engagements and workshops 37:54 - Final words: Embrace your season, seek comfort, and continue moving forward Resources & Links: ⁠Grief is a Gateway - Guerlyne Guercy⁠ ⁠Psalm 63 - Bible Gateway⁠ ⁠Psalm 100 - Bible Gateway⁠ ⁠Poopari by Suzy Batiz⁠ (for insights on ideas and manifestation) Connect with Guerlyne Guercy: ⁠Instagram⁠ ⁠LinkedIn⁠ ⁠Website & Newsletter Signup⁠ Support and speaking engagements: Available for church, corporate, and community workshops on navigating grief, faith, and resilience. Topics include: "Transforming Grief into Growth," "Leading with Empathy," "Faith-Based Resilience," and "Supporting Wellness at Work." Remember, grief is not the end but a gateway to renewed strength, faith, and purpose. Embrace your season, lean into your faith, and let gratitude pave your way forward.

A room full of women builders at MIT asked ChatGPT to draw them based on everything it knew. It drew the same white man over and over. That moment sparked Erica Rooney's new book, The AI Gap, and this conversation. Erica joins Jacqueline as the first AI expert on Winning Season to break down the four gaps quietly widening between who AI was built on and who gets left behind, and the surprisingly simple mindset shift that closes them. If you have ever felt like the tech wasn't built for you, this one is for you. KEY TAKEAWAYS AI is not introducing bias, it is accelerating ours. It is a pattern recognition machine trained on a history that was never neutral. When the pattern says most CEOs are named John, that is what it draws back. There are four gaps, and the costly one is compounding. Awareness, authority, compounding, and infrastructure. The compounding gap (contribution versus ownership, who gets capital) is where the existing wealth disparity threatens to explode rather than close. You don't have to learn ChatGPT. You have to become AI fluent. Mastering one tool is like saying you can only drive a Toyota. The real skill is knowing how to talk to the machine and asking, with everything you do, how can AI help me with this. Access is where organizations start. Men are being encouraged to experiment with AI at higher rates than women. Don't wait for permission. Be professionally annoying and raise your hand, because nobody is coming to save us. A human coach does what AI cannot. AI is built to keep you engaged and tell you what you want to hear. A coach interrupts the pattern and asks you why. Chapters: 00:00 Welcome to Erica, the first AI expert on Winning Season 00:52 The MIT story that sparked The AI Gap 04:27 Greg Boone runs the experiment, and race bias shows up too 05:41 Why AI does this: history was never neutral 07:45 The four gaps, and why compounding is the one to watch 10:39 HER Collective and making executive education accessible 13:13 AI is a mindset: becoming fluent, not just clicking buttons 17:00 Inside the community: the HER framework and weekly calls 19:08 Her first book, Glass Ceilings and Sticky Floors 21:28 What coaching with Erica actually looks like 23:00 Why a human coach beats AI sycophancy 23:39 Where companies should start: access for everyone 25:22 Erica's two podcasts GUEST BIO Erica Anderson Rooney is an executive, speaker, and community builder. A former Chief People Officer recognized as a top CHRO, she is the author of The AI Gap and Glass Ceilings and Sticky Floors, founder of HER Collective, and host of two podcasts. She helps Fortune 500 companies and ambitious women learn to use AI as a voice, not become a victim of it. RESOURCES MENTIONED Erica's work The AI Gap (her new book): https://bookshop.org/p/books/the-ai-gap-women-ai-and-the-next-great-leap-forward-erica-rooney/086fb229b711e6c2?ean=9781955811965 Glass Ceilings and Sticky Floors (her first book and OG podcast, 300+ episodes): https://podcasts.apple.com/us/podcast/glass-ceilings-and-sticky-floors-shatter-limiting/id1619692554 AI: Voice or Victim? (her AI podcast, co-hosted with Greg Boone): https://voiceorvictim.com/ HER Collective (her community, membership $684/year): https://www.joinhercollective.com/ Connect with Erica on LinkedIn (tag her with your AI image result): https://www.linkedin.com/in/ericarooney Referenced in the conversation Greg Boone, aka AISerious, Erica's business partner and Voice or Victim co-host Radical Candor by Kim Scott Hala Taha (Young and Profiting), a past Glass Ceilings guest Carol Dweck's growth mindset (Jacqueline's reference) Ruth Bader Ginsburg, "We belong in the rooms where decisions are made" The Lilly Ledbetter Fair Pay Act Mighty Networks, the platform HER Collective runs on CALL TO ACTION Run the experiment yourself. Ask your AI to generate an image of you based on everything it knows, then tag Erica on LinkedIn with what you get. Grab The AI Gap

Hermence Matsotsa, a global leadership expert, author, and advocate for community-centered health and transformation joins Jacqueline Twillie in Conversation. In this episode, Hermence shares her multicultural background, her journey through global health, and the profound lessons she's learned about service, vulnerability, and interconnectedness. This conversation reveals how embracing humility and community can shape the next era of global health and leadership. Main Topics: Hermence's multicultural upbringing and love story of her parents from Gabon and Oregon Her early career in global health and service through Peace Corps in West Africa The transformative lessons learned from living in Ecuador, embracing vulnerability and cultural humility Foundations of trust in global communities and the importance of seeing shared humanity The philosophy of Ubuntu and its influence on Hermence's leadership and business, Mbutu Speaks How her company offers transformational leadership, cultural competence, and positive intelligence coaching The power of storytelling and capturing community histories through her work The significance of living intentionally, self-love, and continuous growth, as outlined in her book "Better Than Yesterday" Perspectives on the future of global health: community-led programs, cultural understanding, and capacity building The story behind her artwork featuring Ubuntu and its significance Chapters: 00:00 - Introduction to Hermence Matsotsa and her multifaceted expertise 02:15 - Hermence's cultural background and love story of her parents 04:17 - Early career and calling into service through Peace Corps 05:44 - The impact of living in Ecuador and learning vulnerability 10:55 - Understanding and tapping into personal power 13:32 - Making a difference through community storytelling 15:30 - Global health work in Togo and community empowerment 17:36 - How Hermence transitioned into CDC and her approach to trust-building 20:13 - Key principles of establishing trust in diverse communities 22:21 - The meaning behind "Mbutu" and the philosophy of Ubuntu 24:41 - Overview of Hermence's company services and leadership philosophy 27:26 - The importance of authentic leadership and psychological safety 30:48 - Recognizing and evolving personal saboteurs and inner critics 34:12 - The role of positive intelligence in leadership wellness 37:07 - Hermence’s book "Better Than Yesterday" and personal transformation 41:42 - Soleil's influence and her daughter’s role as a young author 43:50 - The impact of sharing personal stories and community growth 44:22 - Future visions for global health: community-driven, sustainable, and culturally sensitive 49:44 - The significance of her artwork inspired by Ubuntu and cultural connection 51:23 - How to connect with Hermence and access her book Resources & Links: Email Address/ Phone Number hermence@ubuntuworkforce.com / 1-202-421-9184 uBuntuSpeaks (uBuntu) website https//www.ubuntuworkforce.com LinkedIn Profile https://www.linkedin.com/in/hermencematsotsa-transformationalleadershipstrategist/ Books Better Than Yesterday: How to Take Intentional Steps to Self You EnvisionBuy on Amazon Pluto, Special Just the Same Dwarf Planet by Soleil Cross (my daughter) Instagram https://www.instagram.com/ubuntuspeaks_hermence/ TikTok https://www.tiktok.com/@sageelevation

Join us as we dive into Traci Saulsberry's inspiring journey of self-discovery, leadership, and radical self-love. Traci shares powerful insights from her debut book, revealing how vulnerability, curiosity, and authenticity can transform our lives and careers. In this episode: Traci's experience breaking barriers as one of the youngest Black executives at NBC and leading at Peacock The meaning behind her book's title and its importance for self-love How writing the book rewrote her, revealing unexpected truths and healing The importance of honoring your body and mental health in high-pressure environments Practical questions and journaling practices to foster self-awareness The power of surrendering to life's unfolding rather than forcing solutions How to navigate the "unnamed seasons" of transformation without rushing the process The role of worthiness and storytelling in advocating for yourself Book recommendations and how to pre-order This Is How You Love Her Timestamps: (00:00) - Welcome and introducing Traci Saulsberry, author of This Is How You Love Her (02:06) - Traci describes herself as a "light, quiet storm, and builder" (04:24) - Love languages and how Traci freely gives love (08:55) - The cost of maintaining "okayness" at work and in life (11:29) - How writing the book transformed Traci (15:00) - Staying anchored amidst diverse roles and identities (16:47) - Recognizing the gap between external achievements and inner authenticity (22:07) - Navigating grief while building anew (25:43) - The unfolding journey: embracing serendipity and surrender (36:26) - The significance of anchors like childhood and relationships in understanding yourself (40:01) - What self-love really means beyond spa days (41:41) - Lessons learned the hard way, including imperfection and agency (42:48) - How to support Traci's book and pre-order information Resources & Links: This Is How You Love Her — Pre-order Traci Saulsberry's debut book Calm App — Meditation and sleep app Junot Diaz - The Brief Wondrous Life of Oscar Wao — Book that inspired Traci NBC — Traci's leadership origin Abrams Books — Purchase links for Traci's book Connect with Traci Saulsberry: LinkedIn Instagram Website Special note: This episode is a treasure trove of practical wisdom for anyone on a journey to self-love, leadership, and authentic living. Be sure to grab your copy of This Is How You Love Her and reflect on the meaningful questions Traci shares.

Summary In this inspiring interview, Alison Anthony shares her journey from corporate leadership to nonprofit impact, emphasizing the power of preparation, authentic communication, and strategic use of AI in advancing community goals. Discover how to leverage your strengths, build trust, and make impactful asks to create lasting change. Key Topics Preparation and strategic planning in negotiation The role of AI in nonprofit work Building trust and authentic communication Transitioning from corporate to nonprofit leadership Legacy giving and community impact Takeaways Preparation is key to successful negotiation and relationship building. AI can be a powerful tool if used responsibly and ethically. Authentic communication and vulnerability strengthen leadership. Leverage community and corporate partnerships for greater impact. Focus on human connection and trust over technology alone. Chapters 00:00 Introduction to Alison Anthony 02:42 The Evolution of Preparation in Negotiation 05:46 Corporate vs. Nonprofit Negotiation Strategies 08:32 Mindset Shifts for Women in Negotiation 11:30 The Importance of Clarity and Conciseness 14:28 Fundraising Trends and Community Impact 17:29 Engaging Volunteers in Fundraising Efforts 23:53 Embedding Mission in Fundraising 26:46 Celebrating Legacy and Endowment Growth 30:42 The Role of AI in Nonprofit Work 38:51 Radical Honesty and Personal Growth Connect with Alison on LinkedIn Follow the work of the Tulsa Area United Way

Standing in Your Power: A Conversation with Denise Foss on Self-Leadership and Transformation Discover how Denise’s journey from dance to leadership led her to create a powerful deck focused on helping individuals reclaim their strength and authenticity. In this episode, we explore the nuances of standing in your power, navigating unexpected challenges, and cultivating resilience within yourself and teams.In this episode: Denise shares her story of transition from a dance career to leadership roles and why she created her "Stand in Your Power" deck. The importance of presence, awareness, and intuition in professional and personal settings. How to recognize and navigate moments where you lose connection to your power. The five ways to utilize the deck for individual growth and team development. The insight, inspiration, and integration framework—three key steps to embodying new perspectives. Practical ideas for group or team activities using the deck, including retreats, meetings, and social gatherings. Denise’s holistic coaching approach that integrates life design, movement, and leadership development. Her philosophy of “and”—embracing dualities and holding space for contradictions. The ongoing journey of self-evolution and the importance of self-compassion and patience. Create Loudly Website Create Loudly Instagram Denise’s LinkedIn Stand in Your Power Deck Instagram – Create Loudly Co LinkedIn – Denise Email – info@createloudly.com Chapters:00:00 - Introduction to Denise and the theme of standing in your power 02:50 - How Denise’s background shaped her approach to leadership and self-awareness 06:00 - The pivotal moment that inspired her deck creation 09:15 - Understanding what it truly means to stand in your power 12:45 - Tools Denise used to reconnect during a challenging leadership moment 14:58 - Exploring Layla Delia’s quote and its relationship to power 16:15 - The "and" philosophy: holding multiple truths simultaneously 19:40 - How the deck works: insight, inspiration, and integration 21:30 - Five creative ways to use the deck for personal and group growth 26:30 - The importance of mindful reflection and active embodiment 29:00 - Denise's coaching practice and holistic approach to living a fulfilled life 33:15 - Embracing multi-passionate identities in coaching and life design 37:10 - What Denise hopes listeners will take away: becoming and transformation 39:50 - Special offer: a free shipping code for the deck and how to connect with Denise 41:10 - Final words: celebrating personal power and ongoing growthResources & Links:Connect with Denise:Special Offer: Use code POWER26 at checkout for free shipping on the deck. This promo is valid until May 31, 2026, and is available only in the US.Note: This episode was released on April 26, 2026. Stay inspired and continue to step confidently into your power!

Discover how authentic leadership, community, and self-awareness can transform your career and life. Suezette shares practical insights, personal stories, and strategies to help you lead fearlessly beyond titles.In this episode: Suezette’s journey from education reform to tech leadership The true meaning of authenticity in leadership How to uncover and eliminate self-imposed dissonance The impact of authentic leadership on organizational performance (147% stronger) The power of community and mutual support in growth Practical tools: reflective questions at each chapter to overcome fear How to align your career with your purpose and values The significance of self-assessment, discernment, and strategic alignment Introducing Suezette’s authentic leadership framework and upcoming trainings Why professional development is a vital investment, not selfishness Characteristics of inspiring leaders: curiosity, directness, and mentorship The “no titles” chapter: embracing your full potential beyond labels How to create environments that support authentic self-expression Practical steps for leaders to foster empathy, vulnerability, and inclusion The importance of living fully at 80 and beyond Connecting with Suezette: website, social media, and community programs Bonus: Recommendations for supportive organizations and actionable tips Suezette Yasmin Robotham’s Website Suezette’s Book: Beyond Titles LinkedIn - Suezette Yasmin Robotham Suezette’s TED Talk Official Training & Courses Website Instagram Twitter Community & Mentoring Programs Timestamps: 00:00 - Introduction & Suezette’s powerful journey to authentic leadership 02:48 - The secret sauce of attracting mutually beneficial relationships 04:24 - Misconceptions about authenticity and true leadership 07:57 - The reflective questions that heal & how to process fear 10:14 - Real stories of understanding real self versus work self 13:12 - Transition from education reform to tech industry—lessons learned 16:27 - The importance of alignment & trusting when things flow naturally 18:32 - Challenging hustle mentality & embracing ease through discernment 20:37 - Suezette’s mentorship program & how to unlock your full potential 24:17 - Characteristics of admired leaders and cultivating curiosity 27:07 - Upcoming curriculum on authentic leadership & organizational impact 30:50 - Advice for newcomers into tech & managing perceptions 34:28 - Strategies for identifying where environments align with your values 35:18 - The significance of “no titles” for self-awareness & growth 37:01 - How self-assessment leads to greater impact & fuller life 40:50 - Recognizing dissonance and releasing what no longer serves 42:34 - Final thoughts — living as your best self & embracing full capacity 43:16 - Connecting with Suezette: resources, social media & community call-to-action Resources & Links: Connect with Suezette:Embrace your authentic self — lead fearlessly and live fully! Suezette Yasmin Robotham’s Website Suezette’s Book: Beyond Titles LinkedIn - Suezette Yasmin Robotham Suezette’s TED Talk Official Training & Courses Website Instagram Twitter Community & Mentoring Programs

Unlock the powerful leadership principles grounded in Black church traditions and culture. In this episode, L.Michelle Smith shares her insights on how call and response, faith, community, and resilience can transform your leadership approach and drive authentic connections. L.Michelle's inspiration behind writing Call and Response and how her church experiences shape her leadership philosophy The leadership lessons derived from Black church traditions, especially faith, purpose, and community The science behind attunement, oxytocin, and brain science that support community-building and resilience The historical roots of call and response from Africa to the Black church and their relevance to modern leadership Practical strategies for applying these principles in corporate and community settings How to develop heart-centered, courageous, and emotionally intelligent leaders across industries The importance of integrity, accountability, and cultural competency in today's leadership landscape Resources: pre-order discounts, workshops, curriculum, and recommended reading Call and Response by L. Michelle Smith Book preorder & leadership toolkit L. Michelle Smith - Website Black Church Study - The Black Church: This Is Our Story, This Is Our Song by Dr. Henry Louis Gates Jr. Follow L.Michelle Smith on LinkedIn Follow L.Michelle Smith on Twitter Website Request Speaking Engagements Pre-order the book and access curriculum Leverage the principles of call and response in team meetings and organizational culture Incorporate storytelling, attunement, and community-building techniques into your leadership style Practice integrity and accountability daily to build trust and resilience in your teams Use the provided leadership questions and curriculum to foster critical thinking and strategic growth Join the movement to develop more heart-centered, courageous leaders across industries Embrace these culturally rooted, science-backed strategies to lead with authenticity, influence, and purpose. — Thank you for listening! Don't forget to share your copies of the book and tag L.Michelle Smith on social media with your leadership insights. In this episode:Timestamps: 00:00 - Introduction to Michelle Smith and her leadership journey 02:00 - The story behind Call and Response and cultural influences 04:50 - Black church leadership lessons: faith and purpose 08:30 - The science of community: oxytocin and brain synchronization 12:00 - Roots of call and response: from Africa to modern music and culture 16:20 - The role of resilience: lessons from grandmothers and gospel hymns 20:56 - Building integrity and accountability in leadership 24:05 - Practical tips for applying call and response strategies in organizations 27:40 - Addressing generational shifts and the importance of social-emotional skills 31:15 - The significance of community as a covenant and collective success 35:30 - Cultivating influential, heart-centered leaders: Carla Harris, Sint Marshall, and others 40:10 - How to get the book, resources for leaders, and call to action 43:05 - Final thoughts: leading with authenticity and cultural intelligenceResources & Links:Connect with Elle Michelle Smith:To Enhance Your Leadership:

This episode of Winning Season features a real lesson from Jacqueline V. Twillie, originally delivered live to a group of mid-career professionals. In it, Jacqueline unpacks the moment she cracked a high-stakes global project stalemate by identifying the single metric and timeline that mattered most to a senior leader. She walks listeners through her signature L.A.T.T.E. Framework—Look, Anticipate, Think, Talk, Evaluate—and shows how to use it to translate your solution into the language of decision makers. You’ll learn how to pinpoint priorities, anticipate objections, and present your ideas in a way that earns approvals faster. Whether you're preparing for a big pitch or navigating shifting priorities, this lesson gives you a repeatable playbook to get a clear yes. This podcast episode is an actual lesson taught by Jacqueline V. Twillie, founder of ZeroGap and creator of the L.A.T.T.E. Framework. You’ll hear her teaching in real time, not a scripted studio segment, so grab a notebook and get ready to apply these strategies immediately. 📌 Note

Summary In this episode of the Winning Season podcast, host Jacqueline Twillie interviews Alair Castro, a Director of Diversity and Inclusion Strategy and Marketing at Northwestern Mutual and founder of the AC Consultancy. Alair shares her journey and passion for addressing the racial wealth gap, advocating for Black women, and creating inclusive marketing strategies. The conversation explores the importance of building trust within communities, measuring success beyond traditional metrics, and the significance of maintaining authenticity in consultancy work. Alair emphasizes the need for multiple streams of income and the value of unplugged family time for personal and professional growth. Takeaways Alair Castro is a Director of Diversity and Inclusion Strategy and Marketing. Her career is dedicated to advocating for Black women. The racial wealth gap is a significant issue affecting the Black community. Building trust within the Black community is crucial for financial services. Inclusive marketing can drive business goals and community impact. Success indicators should go beyond clicks and impressions. Maintaining authenticity is key in consultancy work. Monetizing your skills can create additional income streams. Unplugged family time is essential for mental well-being. Effective communication of boundaries is vital in leadership. Chapters 00:00 Introduction to Alair Castro 01:40 Passion for Racial Wealth Gap 03:48 Understanding the Racial Wealth Gap 05:14 Building Buy-In for Inclusion 06:44 The Business Case for Inclusive Marketing 07:42 Cultural Insights in Marketing 09:23 Measuring Success Beyond Clicks 10:40 Overcoming Analysis Paralysis 12:15 Monetizing Your Genius 14:05 The Importance of Unplugged Time 16:00 Turning Conflict into Collaboration 17:56 Marketing and Money Rules for Change Makers 18:24 Fun and Personal Insights with Alair Castro Connect with Alair LinkedIn https://www.linkedin.com/in/alaircastro/ Instagram https://www.instagram.com/acoutoftheoffice/ Online https://www.theacconsultancy.com/

Winning Season Podcast - Mini Episode Show Notes Host: Jacqueline Twillie Episode Type: Mini Episode - Career and Negotiation Inspiration Duration: ~3 minutes Episode Overview A quick-hit episode sharing actionable career and negotiation tips from two of Jacqueline's current projects, designed to give listeners a boost in their professional journey. Main Tip: Highlight Your Unique Value Identify what makes you stand out from other candidates Lead confidently with your unique strengths in your job search Implementation strategies: When: August 21st Where: Maven.com Cost: Free Core Concept: Going from "Almost" to "Absolutely" A 5-step method for building a negotiation strategy: L - Look A - Anticipate T - Think T - Talk E - Evaluate Framework Benefits: Preparation for challenges and questions from the other party Addresses potential objections that typically arise early in negotiations Builds confidence and prevents being thrown off your game Leads to faster, mutually beneficial agreements Small tweaks can create significant impact in career development Preparation is crucial for successful negotiations Confidence comes from being ready to address challenges The power to shape your career is in your hands The Table: 30-day pop-up career strategy group Instant Negotiation Strategy Class: Free class on Maven.com (August 21st) "The power to shape your career and own your negotiation - it only takes a few tweaks." Keep winning! Chapters 00:00 - 00:15 - Welcome & Introduction Host introduction and episode overview 00:15 - 01:30 - The Table: Career Strategy for Black Women 30-day pop-up group supporting those impacted by 2025 job market 01:30 - 02:45 - The LATTE Framework for Negotiation 5-step method from the Instant Negotiation Strategy class 02:45 - 03:00 - Wrap-up & Closing Thoughts

Summary In this episode of the Winning Season podcast, Lexie Mendelson shares her extensive experience in building partnerships and launching innovative products like Google Pay. She emphasizes the importance of values such as truth and loyalty in partnerships, the need for adaptability in international rollouts, and the significance of aligning diverse stakeholders. Lexie also discusses the challenges of navigating regulatory environments, the importance of modeling realistic workloads, and the value of genuine relationships in professional networks. She offers valuable advice for emerging leaders on building authentic connections and understanding the needs of others. Takeaways Lexie's journey spans art history to tech and finance. Building infrastructure for new market categories is key. Truth and loyalty are essential in partnerships. Understanding success for all parties is crucial. Adapt products for different markets to succeed. Meetings enhance communication and stakeholder alignment. Leaders should model realistic workloads for teams. Genuine care for colleagues fosters strong relationships. Empathy is vital in professional conversations. Emerging leaders should focus on authentic connections. Chapters 00:00 Introduction to Lexi's Journey 02:16 Connecting Career Chapters 04:27 Values-Driven Leadership 07:45 Launching Google Pay Internationally 09:58 Aligning Stakeholders for Success 12:50 Navigating Regulations in Banking 15:10 Normalizing Workloads for Team Performance 19:54 Building Authentic Relationships 22:13 Foundational Skills for Emerging Leaders 24:03 Rapid Fire Fun Questions

Summary In this episode, Jacqueline Twillie discusses the intricacies of navigating difficult conversations and negotiations. She introduces the Latte Framework, which consists of Look, Anticipate, Think, Talk, and Evaluate, providing practical strategies for each stage. The conversation covers how to observe tension, anticipate derailments, address bad behavior, maintain composure in power imbalances, know when to walk away, and reflect on negotiation outcomes. Jacqueline emphasizes the importance of preparation, emotional intelligence, and continuous evaluation in becoming a successful negotiator. Takeaways The real negotiation begins before the first word is even uttered. Successful negotiators expect derailments to happen. Observing the environment and your internal state is crucial. Address behavior, not character, to maintain psychological safety. Using power phrases can help redirect conversations effectively. Maintaining composure in high-stakes situations is essential. Knowing your walk-away points is critical for negotiation success. Reflection after negotiations helps in learning and improvement. Every difficult conversation is an opportunity for growth. Practice one technique at a time to build negotiation skills. Chapters 00:00 Introduction to Difficult Conversations 01:59 Understanding the Latte Framework 06:39 Navigating Tension in Conversations 09:56 Keeping Conversations on Track 10:47 Addressing Bad Behavior 13:46 Maintaining Composure Under Pressure 17:30 Knowing When to Walk Away 21:28 Reflecting on Negotiations

Summary In this episode of the Confidence Rewired series, Jacqueline Twillie explores the science of self-trust and the mental skill of confidence. She emphasizes that confidence can be trained through neuroplasticity, which allows the brain to rewire itself based on experiences. Jacqueline introduces the 90-day confidence circuit plan, which includes identity anchors, micro actions, and reflection to build lasting confidence. The episode concludes with a final leadership lab challenge, encouraging listeners to map their next 90 days and commit to intentional actions that reinforce their values. Takeaways Confidence is a mental skill that can be trained. Neuroplasticity allows the brain to rewire itself based on experience. True change happens through intention and repetition. The 90-day confidence circuit plan combines identity, micro actions, and reflection. Choose one identity anchor to guide your actions. Set up weekly challenges to align with your values. Track your progress visibly to reinforce learning. Reflect on your actions with data, not drama. Confidence is built through consistent, intentional decisions. Your brain learns through repetition and visibility. Chapters 00:00 Introduction to Confidence Rewired 01:00 Understanding Neuroplasticity and Confidence 03:56 The 90-Day Confidence Circuit Plan 07:01 Final Leadership Lab Challenge and Conclusion Keywords: confidence, neuroplasticity, self-trust, leadership, mental skills, personal development, emotional regulation, identity anchors, micro actions, habit formation This podcast is for educational purposes only and is not a substitute for medical or mental health treatment.

Summary In this episode of the Confidence Rewired series, host Jacqueline Twillie explores the intersection of breath work and confidence, emphasizing the importance of breath in high-stress situations. She introduces cyclic sighing as a powerful technique for reducing anxiety and enhancing leadership presence. The episode also outlines practical steps for incorporating breath work into daily routines, particularly through a 2 p.m. reset routine, and highlights the significance of building resilience and introspective awareness for effective leadership. Takeaways Confidence can be cultivated through breath work. Cyclic sighing is an effective anxiety-reduction technique. Breath work activates the parasympathetic nervous system. The vagus nerve plays a crucial role in stress regulation. Slowing your breath enhances decision-making under stress. Daily routines can help maintain confidence levels. Pairing breath with affirmations boosts self-trust. Introspective awareness is a superpower in leadership. One minute of breath work can shift your mood. Building resilience is essential for leading through challenges. Chapters 00:00 Introduction to Confidence and Breath Work 01:46 The Science of Breath and Anxiety Reduction 03:34 Implementing the 2 PM Reset Routine 06:02 Building Confidence Through Practice Keywords confidence, breath work, leadership, anxiety reduction, resilience, cyclic sighing, mindfulness, self-trust, neuroplasticity, personal development This podcast is for educational purposes only and is not a substitute for professional medical or mental health treatment.

Summary In this episode of the Winning Season Podcast, the Confidence Rewired Series, host Jacqueline Twillie discusses the importance of dopamine in building confidence and motivation. She introduces the concept of the 'confidence comeback loop' and emphasizes the significance of tiny wins in stimulating dopamine release. Jacqueline provides a practical framework called the 'Tiny Win System' to help listeners identify small, achievable goals that can lead to greater emotional resilience and motivation. The episode concludes with encouragement to track progress and celebrate wins, reinforcing the idea that consistent, small achievements can lead to significant growth in confidence. Takeaways You need dopamine, not just any kind. Dopamine is the brain's reward chemical. Tiny intentional wins matter for motivation. Small achievements can stimulate dopamine release. Breaking down goals into smaller steps trains the brain. Create small, doable moments for dopamine hits. Big confidence comes from consistent wins. Celebrate wins out loud to reinforce the dopamine loop. Track your wins to build momentum. Tiny wins are powerful for personal development. Chapters 00:00 Introduction to Confidence Rewired 00:23 Understanding the Dopamine Comeback Loop 01:41 Implementing the Tiny Win System 04:35 Looking Ahead: Breath-Powered Reset

Summary In this episode of the Confidence Rewired Series of the Winning Season Podcast, host Jacqueline Twillie explores the concept of the 'messy middle' where life and work pressures collide, leading to a dip in confidence. She discusses the neuroscience behind confidence, emphasizing how chronic stress affects the brain's ability to function effectively. Jacqueline introduces the BLAST method, a five-step process designed to help individuals reset their confidence and manage stress effectively. The episode concludes with a call to action for listeners to implement the BLAST method in their daily lives. Takeaways When life and work pile on, confidence can take a hit. Chronic stress affects the brain's decision-making abilities. Confidence is not just a mindset; it's rooted in neuroscience. Performance-based confidence can falter under pressure. Identity anchors help maintain confidence during chaos. The BLAST method is a practical tool for resetting confidence. Breathing techniques can calm the nervous system. Movement is essential for boosting brain function. Tracking responses to stress helps in understanding triggers. You can train your brain to rise above chaos. Chapters 00:00 Understanding the Messy Middle of Confidence 03:23 The BLAST Method: Rewiring Confidence 06:24 Looking Ahead: Dopamine Loops and Tiny Wins This podcast is for educational purposes only and is not a substitute for professional medical or mental health treatment.

Summary In this series of Confidence Rewired, Winning Season Podcast host Jacqueline Twillie delves into the intricacies of confidence, particularly how it can be affected by setbacks and stress. She introduces the concept of the brain's confidence center, the ventral medial prefrontal cortex, and discusses the importance of an identity anchor in maintaining self-assurance. Through personal anecdotes and scientific insights, Jacqueline emphasizes the significance of grounding oneself in individual values and experiences to combat self-doubt and enhance resilience. Takeaways The ventral medial prefrontal cortex is crucial for confidence. Identity anchors help stabilize confidence under pressure. Self-doubt often arises from internal alarms, not external validation. Grounding in personal values is key to overcoming self-doubt. Confidence can be affected by environments outside of one's expertise. The brain-body connection plays a significant role in confidence. Reflecting on purpose strengthens resilience and confidence. Performance-based confidence is less stable than identity-based confidence. Understanding your values can lower threat responses in stressful situations. Deep reflection on identity leads to more sustainable confidence. Chapters 00:00 Introduction to Confidence and Setbacks 00:58 Understanding the Confidence Center 06:28 The Brain-Body Connection and Resilience

Winning Season Podcast: Confidence Rewired Series Episode 1: The Neuroscience of Confidence Crashers Host: Jacqueline Twillie In this episode of Winning Season, Jacqueline Twillie explores the science behind confidence crashes and provides practical tools to rewire your response to setbacks. Drawing from her personal experience with imposter syndrome during Zero Gap's first enterprise rollout, Jacqueline breaks down the neuroscience of why our confidence can unravel so quickly and offers research-backed strategies to bounce back stronger. Key Takeaways: Understand how your brain's error detection system (dorsal ACC) triggers when performance doesn't match self-image Learn how stress responses are amplified in high achievers who build identity around excellence Discover how cortisol disrupts connections between strategic thinking and memory during pressure moments Master two practical frameworks for rewiring confidence: the R4 Framework and the AHA Framework Implement immediate tools to reset your nervous system after a confidence hit Episode Timestamps: 00:01 - Introduction and personal story of confidence crash during Zero Gap's enterprise rollout 02:11 - Explanation of the neuroscience behind confidence crashes 03:15 - How stress response impacts high achievers specifically 05:13 - Introduction to the R4 Framework (Risk, Resilience, Reward, Reset) 06:39 - Introduction to the AHA Framework (Attitude, Habits, Actions) 01:22 - Practical tools to calm your nervous system 01:32 - Tool #1: 60-second error download exercise 03:20 - Tool #2: 30-second psychological sigh breathing technique 04:20 - Preview of next episode on activating your "internal hype coach" Resources Mentioned: Free Download: Confidence Reset Worksheet (limited access through June 2025) https://learn-zerogap.thinkific.com/products/digital_downloads/resilientleadersprogram2025 Book Reference: "Dear Resilient Leader" by Jacqueline Twillie https://amzn.to/4j7yI6j Research Referenced: UCLA studies on "affect labeling" - how putting language to emotion shifts brain activity University of Michigan research on self-distancing to lower stress and improve decision-making Stanford research on the effectiveness of the psychological sigh breathing technique Connect with Jacqueline: Visit zerogap.co for more information on programs and resources Follow the Winning Season podcast for the full Confidence Rewired series Legal Note: The neuroscience and psychological content shared is for educational purposes only and is not a substitute for medical or therapeutic support. Program: Resilient Leaders Program at zerogap.co Available for individual contributors/ high performers, job seekers Entrepreneur version Corporate training for Fortune 500 companies

Episode Summary: In this episode of Winning Season, host Jacqueline welcomes talent executive and inclusion strategist Fadjanie Cadet to discuss revolutionary approaches to performance management, talent development, and creating psychologically safe workplaces. Fadjanie shares insights from her career, including practical frameworks for identifying high-potential talent, building effective feedback cultures, and leading organizational change. The conversation covers common misconceptions about performance management, emerging trends in organizational development, and strategies for nurturing future leaders in volatile environments. Guest Bio: Fadjanie Cadet is a talent executive, inclusion and transformation strategist, certified organizational development and DEI leader known for blending heart and strategy to create workplaces that both feel good and perform optimally. A Top 100 Under 50 Emerging Leader, she has expertise in performance management, leadership development, and cultural transformation, with experience building systems and programs from scratch in her last three roles. Notable Quotes: "Performance management is holistic. It's coaching, it's continuous feedback. It's not just ratings in the traditional sense." "Development drives performance. The two have to be connected." "People need to feel heard before they can be led." "High performance alone does not equate to high potential." "We need leaders who can't just perform today but can perform tomorrow regardless of what tomorrow looks like." "Make feedback normal. Weave feedback into everyday interactions." "If our people are walking away from performance reviews feeling defeated instead of motivated and with a plan, then our process has failed." Resources Mentioned: Dr. William Kahn's research on drivers of employee engagement Textio's study on gender and racial bias in performance feedback "The 21 Irrefutable Laws of Leadership" by John C. Maxwell Chapters 00:03: Introduction and welcome 02:26: Fadjanie's career journey in the HR and talent space 04:09: Common misconceptions about performance management 07:13: Exciting emerging trends in organizational development 09:31: Indicators of effective performance management processes 11:24: Aligning individual goals with organizational objectives 13:46: Identifying and nurturing high-potential talent 19:45: Strategies for getting people on board with organizational change 22:15: Establishing a healthy feedback culture 24:19: Common pitfalls to avoid in performance reviews 27:18: Key skills that shaped Fadjanie's success 29:44: Case study on improving diversity in leadership development 34:45: Rapid-fire questions with Fadjanie

In This Episode In this revamped episode of The Winning Season Podcast, host Jacqueline Twillie introduces a new "professional girlfriend" format, offering candid advice on navigating VUCA (Volatility, Uncertainty, Complexity, Ambiguity) environments when the chaos feels overwhelming including when we're contributing to it ourselves. Drawing from personal experience, Jacqueline shares actionable strategies for finding clarity, making decisions without complete information, recognizing your value, and creating plans aligned with your core values. Chapters 00:00 Introduction to the Winning Season Podcast 02:21 Navigating VUCA Environments 10:08 Overcoming Personal Chaos and Self-Doubt 12:37 Strategic Planning in Uncertain Times 13:59 Resilience and Adaptability in Action Key Takeaways Podcast Evolution: Jacqueline explains her decision to shift the podcast format to focus on "finding the win in any season" with a more conversational, girlfriend-to-girlfriend approach Understanding VUCA: Breaking down what VUCA means and why we're experiencing another VUCA moment globally Self-Assessment: How to recognize when you're contributing to the chaos through overthinking, procrastination, or perfectionism Decision-Making Framework: Practical steps for making decisions when you don't have 100% of the information Value Alignment: Creating strategies that honor your personal values while remaining flexible When faced with chaos, first ask yourself: "Is this facts or feelings?" to combat overthinking Use Byron Katie's "The Work" framework with four questions to gain clarity In VUCA environments, you rarely have 100% of information—make decisions with what you have Perfectionism often masquerades as high standards but can actually be self-sabotage Create a Professional Achievement Portfolio to remind yourself of your value and capabilities Identify your top 5 values and ensure they align with your strategic plans Have both Plan A and Plan B ready, accounting for the information you don't yet have Resilience isn't always about bouncing back quickly—sometimes it's "inching forward" consistently Resources Mentioned Professional Achievement Portfolio - Free resource available on Jacqueline's website Byron Katie's "The Work" - Four-question framework for mental clarity Connect With Jacqueline Have a question for a future episode? Reach out to Jacqueline: LinkedIn Instagram Quote of the Episode "Remember who she was and the game changed." - Lalah Delia The Winning Season Podcast: Finding the Win in Any Season

In this episode, Jacqueline Twillie breaks down how to navigate Volatile, Uncertain, Complex, and Ambiguous (VUCA) situations using the science-backed AHA framework—Attitude, Habits, and Actions. Key Topics: Understanding VUCA: Volatility, Uncertainty, Complexity, and Ambiguity defined The neuroscience behind uncertainty and decision-making The AHA Method: Attitude, Habits, and Actions explained Practical techniques for each component of the framework Real-world examples of successful VUCA navigation Books: "Dear Resilient Leader" by Jacqueline Twillie "Mindset: The New Psychology of Success" by Dr. Carol Dweck "Tiny Habits" by B.J. Fogg "Atomic Habits" by James Clear Action Steps for Listeners: Identify one VUCA challenge you're facing and reframe it as a growth opportunity Choose one high-impact habit to implement daily Commit to taking one small action on a postponed project About Jacqueline:Jacqueline Twillie is the creator of the Resilient Leaders Program at Zero Gap. With over a decade in training and development, she helps leaders build resilience through evidence-based approaches. Connect: Learn more about the Resilient Leaders Program: www.zerogap.co Connect with Jacqueline on LinkedIn Use code "AHALUNCH" for 15% off program enrollment

Episode 2 in the VUCA Series: Understanding Uncertainty & Building Powerful Habits In this powerful episode, Jacqueline Swilley breaks down why uncertainty isn't your weakness—it's potentially your greatest competitive advantage. Discover how consistency trumps certainty in leadership and learn practical habits that create clarity during wildly unpredictable times. 🎙️ Episode Highlights 🔑 Key Takeaways Leaders with structured self-regulation habits report 37% lower stress levels and 42% improved decision confidence The most successful leaders aren't those who know the most, but those with habitual ways of processing new information Elite performers don't reinvent their process with each new challenge—they build consistent mental models that create a foundation for agility ⚡ The Morning Momentum Method (5-Minute Daily Practice) Emotional Weather Check (1 min): Name your emotional state to improve cognitive function Contain Uncertainty (1 min): Write down one specific uncertainty you're facing Control Center (1 min): Identify one thing you can absolutely control today Purpose Alignment (1 min): Choose one micro-action that aligns with your core values Vocal Affirmation (1 min): Say your intention out loud to activate different neural pathways 📚 Research Spotlight American Psychological Association's 2023 Work and Wellbeing Survey: Leaders with consistent self-regulation habits show 37% reduction in stress and 42% improvement in decision confidence McKinsey Study (Harvard Business Review, 2023): Leaders with continuous learning habits adapt 2.5 times faster to disruptive changes 👉 Real Talk Resilience: Aaron's Story Follow how Aaron, a project lead in biotech and one of the only Black men in his division, navigated a massive company merger using his "Top Three Anchors" approach: Gratitude focus: "What am I genuinely grateful for in this moment?" Team-centered thinking: "What does my team actually need from me today?" Progress mindset: "What progress can we make, even if it's small?" ❓ Ask Jacqueline Q: How do I lead my team when I don't have clear answers from senior leadership?A: Use the Known-Unknown-Next framework to be transparent without transferring anxiety Q: What's one habit that helps with executive presence during uncertainty?A: Continuous learning with strategic sharing using the 3-2-1 method ⏭️ Next Episode Preview Coming up next: How to take clear action when everything seems interconnected and chaotic. Jacqueline will share insights from the LATTE Framework that's helped hundreds of leaders cut through the noise. "Emulate excellence and eliminate excuses because this right here, it's your winning season."

In this first episode of a 4-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), Jacqueline explores how to transform volatility from your biggest stressor into your competitive advantage using her AHA Framework: Attitude, Habits, and Actions. This episode specifically focuses on the "Attitude" component and provides practical strategies for staying grounded when everything around you is changing rapidly. Introduction (0:00-2:45) Introduction to the 4-part VUCA series using the AHA Framework Today's focus: Volatility and transforming it from stressor to advantage Main Topic Discussion (3:15-11:30) Definition of volatility beyond market fluctuations (3:15) Research highlights (4:00): American Management Association's 2023 "Leading Through Disruption" study surveying 1,200+ executives found 70% list "rapid change" as their top stressor Harvard Business Review found leaders who regulate their response to volatility outperform peers by up to 45% in decision-making effectiveness Key insight: Emotional regulation was a stronger predictor of success than technical expertise Introduction to the Attitude component of AHA Framework (5:15) Quote from Jacqueline's book "Dear Resilient Leader": "Resilience isn't about ignoring the storm—it's about learning how to dance in the rain." Leadership Lab (11:30-15:00) Introduction of the "Reframe Ritual" practice 7-day challenge with daily reflection component: Set a reminder for the same time each day Take 3 minutes to write down ONE volatile moment Complete: "This challenge is showing me..." Example from Jacqueline's own experience (13:00) Real Talk Resilience (15:00-18:30) Engineering manager case study using a "Volatility Protocol" Three key questions in the protocol: What facts do we actually know today? What remains aligned with our team purpose? Where can we make progress despite the chaos? Ask Jacqueline (18:30-22:00) Q1: Staying optimistic during volatility (18:30) "Anchor Statement" Method: Write down the volatile situation List three previous times you've navigated significant change Identify one skill you used in each situation Craft your statement: "I've led through [similar challenge]. I have [specific skills]. I am not facing this alone." Based on science-backed brain rewiring, not just positive thinking Winning and Learning (22:00-24:00) Success story from a Minneapolis listener in manufacturing Applied the AHA Framework to successfully pitch a new initiative to C-suite using just 3 clear data points Quote: "The clarity I got from the AHA structure made me feel like I deserved the seat at the table not like I was begging for one." Thank You to Our Sponsor A special thanks to ZeroGap.co for sponsoring this episode! Your support enables us to continue providing valuable leadership insights and strategies to our Winning Season community. Visit ZeroGap.co to learn more about their commitment to helping professionals close the gap between where they are and where they want to be. Closing Remarks (24:00-25:30) Key takeaways: Volatility is inevitable. But your attitude is your anchor. The Reframe Ritual turns chaos into clarity by creating a consistent response pattern. Real leadership isn't about avoiding the storm—it's learning to move with purpose through it. Next steps and resources: Try the 7-day Leadership Lab Reframe Challenge Power Phrases 💪 "Resilience isn't about ignoring the storm—it's about learning how to dance in the rain." (7:00) 💪 "I realized I couldn't control the change, but I could control how I showed up in it." (15:00) 💪 "The clarity I got from the AHA structure made me feel like I deserved the seat at the table—not like I was begging for one." (22:00) 💪 "Real leadership isn't about avoiding the storm—it's learning to move with purpose through it." (24:00)

In this episode, Jacqueline V. Twillie introduces what VUCA really means Volatility, Uncertainty, Complexity, and Ambiguity and why it’s showing up in your work life more than ever. Whether you have a formal leadership title or not, this series will give you practical tools to stay grounded, clear, and confident. 🧭 What You’ll Hear in This Episode: Why work feels so chaotic lately (and how VUCA explains it) A breakdown of the VUCA framework—what each piece means and how it shows up The philosophy behind Jacqueline’s AHA Framework (Attitude, Habits, Actions) A preview of the full 4-part series and what you’ll learn in each episode Why this content is especially relevant for mid-career professionals, team anchors, and unofficial leaders navigating complexity daily ⏱️ Timestamps: 00:01 – Welcome + why work feels so unpredictable right now 00:42 – What is VUCA and why it matters now more than ever 01:04 – Breakdown of each part: Volatility, Uncertainty, Complexity, Ambiguity 01:55 – Who this series is for and why it’s personal 02:04 – What is the AHA Framework? (Attitude, Habits, Actions) 02:50 – What you’ll get from each episode in the series 03:50 – Leadership in the middle: honoring informal leaders 04:10 – Final encouragement + what’s coming next 💡 Key Quote: “When the world around us is uncertain, we need internal certainty.” 📚 Mentioned in This Episode: Book: Dear Resilient Leader Book: Don’t Leave Money on the Table AHA Framework™ by Jacqueline V. Twillie 📌 Connect with Jacqueline: Website: ZeroGap.co LinkedIn: linkedin.com/in/jacquelinetwillie Podcast: Winning Season (Available on Apple + Spotify) Threads: @jacquelinetwillie

Episode Summary In this mini-pod episode, Jacqueline shares a practical seven-question framework to transform your one-on-one meetings from basic check-ins into meaningful growth opportunities. She explains how to apply her LATTE method (Look, Anticipate, Think, Talk, Evaluate) to create more intentional and empowering conversations with your team members. The Seven Question Framework What are you working on and what's going well? What challenges are you anticipating? What does success look like this month? Who do you need support from and how can I help? What have you learned recently and how can we apply it? What progress have you made on your goals since our last meeting? Is there anything else you'd like to discuss? Common Problems with One-on-Ones Lack of structure Too much focus on tasks rather than growth Missed opportunities for coaching and development Meetings getting canceled or postponed repeatedly Turning into status updates that duplicate team meetings The LATTE Method Applied to One-on-Ones L - Look Question: What are you working on and what's going well?Purpose: Builds momentum, trust, and psychological safetySuggested phrasing: "Let's kick off with a win. What's something you're proud of this week?"Caution: Don't skip celebrating wins and jump straight to problems A - Anticipate Question: What challenges are you anticipating?Purpose: Encourages proactive thinking and builds coaching relationshipSuggested phrasing: "Is there anything that might create friction over the next week or so?"Focus: Help team members strengthen their ability to foresee potential issues T - Think Question: What does success look like this month?Purpose: Centers conversation on their goals, not just yoursSuggested phrasing: "Imagine it's the end of the month and you crushed it - what happened?"Tip: Be comfortable with pauses; don't define success for them T - Talk Question: Who do you need support from and how can I help?Purpose: Builds leadership voice, emotional intelligence, and a support mindsetSuggested phrasing: "Who else needs to be in the loop? How can I back you up?"Reminder: Empower your team member rather than taking on all responsibility E - Evaluate Question: What have you learned recently and how can we apply it?Purpose: Promotes reflection, celebrates growth, and improves decision-makingSuggested phrasing: "What's one lesson you've picked up recently? How can we use that?"Tip: Focus on insights, not just outputs Additional Resources LinkedIn Lunch and Learn: Additional tools and dashboard for leveling up one-on-ones Visit zerogap.co for details Check out the Resilient Leaders Program by ZeroGap

Episode Summary In this episode, Jacqueline Twillie shares a simple yet powerful three-word phrase that can transform your leadership, elevate your negotiation skills, and help you navigate workplace dynamics with greater confidence: "Tell Me More." Jacqueline reveals how this simple language shift led to a breakthrough in a challenging negotiation situation and provides practical guidance on how to use this power phrase in various professional scenarios. Chapter 00:00 - 01:30 Introduction and Episode Overview 01:31 - 03:45 Host's Personal Check-in and Beverage of the Day 03:46 - 06:20 Backstory: How "Tell Me More" Saved a Negotiation 06:21 - 09:15 Three Key Ways to Use "Tell Me More" in Professional Settings 09:16 - 12:30 Real Talk Resilience Segment: Additional Applications 12:31 - 14:05 Listener Q&A on Using the Phrase Effectively 14:06 - 15:45 Leadership Spotlight: Kelly Walton at Snipes USA 15:46 - 16:20 Closing Thoughts and Call to Action Key Takeaways The phrase "Tell Me More" can unlock clarity and help navigate difficult moments in professional settings When used authentically, this power phrase can save relationships, negotiations, time, money, and prevent hurt feelings Simple language shifts can lead to powerful breakthroughs in communication How to Use "Tell Me More" in Three Key Scenarios In Negotiations When Leading a Team When Facing Pushback Real Talk Resilience Segment Resilience is about the words we choose, not just the actions we take Additional ways to use "Tell Me More" Listener Q&A Q: "I've tried to use 'tell me more' in meetings, but sometimes people shut down or give vague answers. How do I navigate that without pushing too hard or seeming intrusive?" A: Try rephrasing: "I'd love to understand more about your perspective" Give people space and silence to gather their thoughts Show appreciation for input already given Be mindful of your tone to avoid seeming condescending Leadership Spotlight Celebrating Kelly Walton's appointment as Chief Marketing Officer at Snipes USA. Her career spans global giants like Amazon Music, NBA, Under Armour, and LVMH. In her new role, she will oversee all marketing activities and lead Snipes Serves, an initiative focused on community engagement. Remember: Small language shifts create powerful career moves. When you use "Tell Me More" intentionally, you'll deepen conversations, strengthen leadership, and open new doors.

The Power of Strategic Female Networks The Power of Strategic Female Networks: Building Your Inner Circle Episode Summary In this mini-episode, Jacqueline shares insights about building a strong inner circle of female peers for professional success. Harvard Business Review found women with strong female-dominated inner circles are 2.5x more likely to land executive positions. Key Takeaways Women with strong female networks are 2.5x more likely to reach executive positions Your inner circle provides insights on navigating workplace challenges unique to women Male professionals' advancement isn't affected by the gender composition of their networks Networking doesn't require money - meaningful connections can be built through simple actions The AHA Method Attitude: Approach networking with a mindset of mutual growth, not clout Habits: Consistently pour into your circle with small, meaningful actions Actions: Share resources and create spaces for others to rise with you Leadership Lab Challenge Share the wealth: Pass on valuable articles and resources Go beyond the boardroom: Connect on personal interests and wellness Take action now: Share a resource, check in with a peer, introduce women who should know each other "When we lift each other up, we do not just rise, we thrive." Resources Mentioned Harvard Business Review • "Dear Resilient Leader" book • Resilient Leaders Program at Zero Gap Connect With Jacqueline Reach out on LinkedIn or Threads to share how you're expanding your table with intention.

Episode SummaryIn this power-packed episode, Jacqueline Twillie tackles the universal workplace challenge of ineffective meetings. Drawing from research showing professionals spend over 20 hours weekly in meetings with half feeling wasted Jacqueline shares her exclusive R4 Framework typically reserved for private coaching clients. This actionable framework has helped tech executives reclaim 10 hours weekly, propelled finance leaders to promotions, and transformed team dynamics for startup founders. Learn how to transform draining meetings into platforms that showcase your leadership, amplify your team's brilliance, and accelerate your career. Key Power Phrases for MeetingsFor Setting Clear Meeting Goals (Risk):"Today we're specifically deciding [X] because it directly impacts our upcoming goals. Let's stay focused on actionable ideas in this meeting."For Handling Resistance (Resilience):"I understand it's different, but let's give this a try and evaluate its effectiveness afterwards. We all deserve more productive meetings.""Our goal is quality over quantity. If we stay focused, we'll free up more time for our actual work.""Let's touch base after this week to discuss how these changes are helping our productivity."For Recognizing Contributions (Rewards):"Thanks to Taylor's insights, we're saving significant production time.""Thanks to Christie's suggestions, our next steps are clarified and we can move forward quickly."The R4 Framework Explained1. Risk (00:06:35)Strategic disruption that signals authority. The first five minutes define the meeting's power dynamic. Take the risk to explicitly state meeting objectives and expected outcomes.2. Resilience (00:08:57)Staying firm when your new meeting approach faces resistance. Acknowledge concerns while gently reinforcing the benefits of structured meetings.3. Rewards (00:10:24)Strategic recognition to transform meeting culture. Intentionally highlight contributions that move the agenda forward and celebrate real outcomes.4. Reset (00:15:06)Create clear follow-up actions for lasting impact. Implement the 24-hour rule: summarize decisions in bullet points, assign clear ownership, and define actionable next steps. Resources MentionedHarvard Business Review article: "Stop the Meeting Madness" - Data source on meeting inefficiencyBook: "Dear Resilient Leader" by Jacqueline Twillie - Features detailed explanation of the R4 FrameworkBook: "Navigating the Career Jungle" by Jacqueline Twillie - Mentions the 24-48 hour networking rule adapted for meetingsResearch: Gallup study linking employee recognition to higher engagement and productivityWinning Season ChallengePick one R from the framework and implement it consistently this week. Start with one element, then gradually build to incorporate all four for maximum impact. Thank You to Our SponsorThis episode is sponsored by The Resilient Leaders Program by Zero Gap. They're starting a new 12-week group coaching cohort for mid-career professionals seeking clarity and strategic direction. Learn more at zerogap.co. Chapters00:01 Introduction to meeting challenges and statistics02:21 Welcome and introduction to the R4 Framework04:31 Jacqueline's personal experience with meeting overload06:35 Risk: Strategic disruption that signals authority08:57 Resilience: Protecting your meeting strategy10:24 Rewards: Strategic recognition to transform culture15:06 Reset: Clear follow-up for lasting impact19:32 Putting it all together: The complete R4 framework21:46 Winning Season challenge and sponsor acknowledgment

In this episode, Jacqueline shares her transformative experience in Paris, where she stepped outside her comfort zone to take a creative writing class. She reflects on the importance of embracing new challenges, her surroundings' sensory richness, and her connections with others. Through her journey, she emphasizes the value of personal growth, storytelling, and the impact of being present in the moment. Takeaways Jacqueline feels she is in her personal winning season. Traveling pushes her out of her cozy professional spaces. Paris inspired her to explore her creative writing. The writing class was about unlearning previous knowledge. Experiencing Paris through all senses enhances her creativity. Trying new things contributes to professional growth. Jacqueline learns to embrace being a beginner again. Connections with others enrich her experience. Social media helps her reconnect with friends. She plans to continue her creative writing journey online. Chapters 00:00 Embracing the Winning Season 02:31 Stepping Outside the Comfort Zone 05:32 The Creative Writing Journey 08:35 Exploring Paris and Its Inspirations 11:15 Connections and Personal Growth 13:55 Continuing the Creative Journey Keywords: personal growth, creative writing, Paris, comfort zone, sensory experiences, connections, professional development, storytelling, leadership, self-discovery

In this episode, Jacqueline Twillie discusses the challenges and strategies for confidently navigating leadership transitions. She emphasizes the importance of mindset shifts, emotional intelligence, stakeholder engagement, and continuous learning. Jacqueline shares personal experiences and practical tips to help leaders succeed in their new roles while addressing the familiar feelings of self-doubt and imposter syndrome many face during transitions. Takeaways40% of new leaders fail within their first 18 months.Transitions are high risk, high reward situations that deserve serious preparation.Emotional intelligence is crucial for successful leadership transitions.Continuous learning is essential for adapting to new leadership roles.Building coalitions with key stakeholders can significantly impact success.Self-doubt is a common experience for leaders, but it can be reframed as a sign of growth.Effective communication and empathy are vital during transitions.Creating a structured 90-day transition plan can help establish credibility.Engaging in honest dialogue with team members fosters trust and collaboration.Leadership transitions are opportunities to step into your power and lead boldly. Chapters 00:00 Navigating Leadership Transitions 03:21 Recognizing the Stakes 12:44 Strategies for Successful Transitions 18:19 Leadership Lab Challenges 28:25 Personal Reflections on Leadership 33:26 Conclusion and Next Steps

Summary In this episode, Shannah and Jacqueline delve into the complex relationship women have with money, exploring how childhood experiences shape financial mindsets, the pervasive feelings of scarcity, and the importance of negotiating self-worth. They discuss the emotional weight of money, the myths surrounding wealth, and the necessity of creating boundaries in financial giving. The conversation emphasizes the need for women to own their financial power and to challenge societal norms that dictate their relationship with money. Takeaways Most women feel there's never enough money, regardless of income. Childhood experiences significantly shape our money mindset. Negotiation is crucial for financial empowerment. Women often struggle with feelings of guilt around money. Scarcity mindset can lead to anxiety and stress. It's important to set boundaries around financial giving. Money is not inherently evil; it's a tool for empowerment. Self-worth should not be tied to financial status. Creating an abundance mindset takes time and effort. Normalizing conversations about money can lead to greater financial literacy. Chapters 00:00 Introduction to Money Mindset 02:47 Childhood Influences on Money Perception 05:54 The Impact of Gender on Financial Negotiation 08:41 Scarcity vs. Abundance Mindset 11:52 The Emotional Weight of Money 14:57 Boundaries and Generosity in Financial Relationships 17:35 The Importance of Negotiation for Women 20:54 Challenging Money Myths 23:41 Empowerment Through Financial Knowledge 27:00 Conclusion and Call to Action

SummaryIn this episode, Jacqueline Twillie discusses the concept of managing up, emphasizing the importance of effective communication, proactive problem-solving, and self-advocacy in leadership. Through the story of a fictional character named Jordan, she illustrates key lessons learned in navigating workplace dynamics and building trust with managers. The episode also addresses handling vague feedback and the significance of visibility in one's career. Jacqueline encourages listeners to take ownership of their professional narrative and to actively engage in their career development.TakeawaysManaging up is about influence, not office politics.Clear and concise communication is crucial for updates.Proactively sharing information reduces micromanagement.Building trust involves solving problems before they escalate.Visibility in your work is essential for career advancement.You must advocate for yourself to be recognized.Managing up requires creativity and strategy.Regular check-ins can help establish better communication.Ask open-ended questions to gain clearer feedback.You are responsible for defining your relationship with your manager.Chapters00:00 Introduction to Managing Up02:18 Jordan's Story: The Importance of Communication06:05 Proactive Problem Solving and Building Trust09:21 Owning Your Voice and Leading Without a Title12:15 Visibility and Advocacy in Your Career15:16 Navigating Feedback and Communication Challenges17:58 Building Relationships with New Managers18:51 Reflection and Application of Managing Up StrategiesKeywordsmanaging up, leadership, communication, proactive problem solving, visibility, self-advocacy, feedback, relationship building

SummaryIn this episode of Winning Season, host Jacqueline V. Twillie discusses the importance of reclaiming personal value amidst chaos and overwhelming circumstances. She introduces the AHA framework (Attitude, Habits, Actions) as a method for leaders to navigate challenges effectively. Jacqueline emphasizes the need for healthy habits, setting boundaries, and taking intentional actions to maintain control and resilience. Additionally, she presents the LATTE framework for problem-solving and shares personal insights on self-care and reflection. The episode concludes with a challenge for listeners to apply the discussed frameworks in their lives and a Q&A segment addressing common leadership concerns.TakeawaysIf you've been feeling overwhelmed, your feelings are valid.Reclaiming your value is not a one-time thing but a daily practice.Resilience isn't ignoring the storm; it's learning to dance in the rain.Boundaries are not walls to keep people out; they're doors you choose.Focus on what's in your control when chaos ensues.Healthy habits are essential for maintaining peace and productivity.Reflection is about using the past to light a path forward.Self-efficacy is the antidote to imposter syndrome.Your value isn't tied to other people's recognition.Rest is resistance, and boundaries are bravery.Chapters00:00 Welcome to Winning Season01:00 Reclaiming Your Value02:51 The AHA Framework Explained05:17 Establishing Healthy Habits09:02 Taking Action in Chaos10:29 Introducing the LATTE Framework12:07 Real Talk on Resilience13:22 Leadership Lab Challenge15:12 Ask Jacqueline Q&A18:05 Spotlight on Fajani Cadet19:31 Closing Thoughts and Affirmations

Episode Summary In this episode, Jacqueline Twillie discusses the crucial shift from reactive to responsive leadership using her R4 framework. She addresses how leaders can transform chaos into clarity and move from survival mode to strategic control. The episode provides practical tools for managing overwhelming situations and building resilience in male-dominated industries. Key Points Reacting keeps you in survival mode; responding puts you in the driver's seat The R4 framework consists of: Risk, Resilience, Reward, and Reset Strategic visibility is about showing value on your terms Resilience isn't about being unshakeable; it's about learning to bend without breaking Celebrating wins is a strategic move, not vanity Reset is essential for maintaining clarity and preventing burnout Chapters/Timeline Introduction and Context Setting (00:00-02:26) Understanding the Reaction Cycle (02:26-07:16) The R4 Framework: Risk (07:16-12:06) Building Resilience (12:06-16:24) Celebrating Rewards (16:24-21:09) Implementing Reset (21:09-25:53) Ask Jacqueline Segment (25:53-30:36) Quotable Phrases "If you don't run your day, your day is going to run you." "Reacting is exhausting. It's like running on a treadmill that's always speeding up." "This feels messy because it's new, not because we're failing." "Even Beyoncé gotta take a nap sometimes. You cannot pour from an empty cup." "Burnout is not a badge of honor." Tools and Frameworks Mentioned R4 Framework Risk Resilience Reward Reset 5-5-5 Method 5 minutes deep breathing 5 minutes priority realignment 5 minutes simple action planning Personal Achievement Portfolio Client love notes Big wins Personal aha moments Team wins Actionable Takeaways For Managing Reactions Take a 10-second pause before responding to chaos Ask yourself: "Am I reacting or responding?" Practice the purposeful pause technique For Strategic Visibility Come to meetings with one data-backed point Build a personal board of directors (2-3 workplace allies) Volunteer strategically for high-stakes projects that align with your strengths For Building Resilience Identify and document your triggers Map your typical reactions Create and practice go-to responses Use the LATTE method for challenging conversations For Celebration and Recognition Maintain a personal achievement portfolio Document wins, both big and small Share accomplishments strategically Screenshot positive feedback and acknowledgments For Regular Reset Implement the 5-5-5 method daily Focus on one priority at a time Schedule strategic breaks Practice deep breathing exercises Resources Mentioned Personal Achievement Portfolio Access Link https://learn-zerogap.thinkific.com/products/digital_downloads/personal-achievement-portfolio Insight Timer App Dear Resilient Leader (book) https://amzn.to/42xl6MX LATTE Method Connect & Engage Use hashtag #WinningSeason to share results Send questions via LinkedIn DM Download the Personal Achievement Portfolio https://learn-zerogap.thinkific.com/products/digital_downloads/personal-achievement-portfolio

Summary In this episode of Winning Season, Jacqueline discusses the importance of resilience in leadership, especially in male-dominated industries. She shares three proven strategies to build resilience: celebrating small wins, pausing to reset, and connecting tasks to a larger purpose. Jacqueline emphasizes that resilience is not about perfection but about adaptability and intentional action. She provides practical applications and real-life success stories to illustrate how these strategies can transform setbacks into comebacks. The episode concludes with a focus on maintaining team morale and celebrating wins, even in challenging times. Takeaways Setbacks don't define you or your team. Resilience is about adaptability and intentional action. Celebrating small wins boosts team morale. A quick reset can improve decision-making. Purpose drives resilience and helps teams focus. Resilience is built through consistent leadership. Tiny habits can lead to significant improvements. Celebrate learning moments, not just achievements. Maintaining morale is crucial during long-term projects. Resilience is about being adaptable, not perfect. Chapters 00:00 Introduction to Resilience in Leadership 03:08 Understanding Resilience: More Than a Buzzword 07:44 Three Proven Strategies for Building Resilience 10:59 Practical Applications: Land Yap Mornings and AHA Method 17:22 Real Talk: Transforming Setbacks into Comebacks 20:28 Ask Jacqueline: Addressing Setbacks and Celebrating Wins Keywords resilience, leadership, team morale, setbacks, comebacks, strategies, motivation, workplace culture, personal growth, leadership development

Summary In this episode of Winning Season, host Jacqueline Twillie delves into the complexities of imposter syndrome, particularly as it affects women and marginalized groups in leadership roles. She emphasizes that imposter syndrome is not a personal failing but a reflection of systemic issues such as racism and sexism. Jacqueline shares 12 empowering phrases to help listeners combat self-doubt and lead with confidence. The episode also highlights the importance of self-awareness and healing before stepping into leadership roles, and offers practical advice for leading authentically in the face of resistance. The conversation concludes with a call to address systemic biases in leadership rather than placing the burden on individuals. Takeaways Imposter syndrome is fueled by systemic issues, not personal inadequacies. Women often face environments that magnify feelings of inadequacy. Power phrases can help silence self-doubt and build confidence. Leadership requires taking up space unapologetically. Doubt is a natural part of growth and should be embraced. Curiosity is essential for effective leadership. Self-worth should not be defined by others' biases. Healing and self-awareness are crucial for effective leadership. Authenticity in leadership means standing out for the right reasons. Addressing systemic issues is key to overcoming imposter syndrome. Chapters 00:00 Introduction to Imposter Syndrome 10:51 Real Talk Resilience: The Importance of Healing 16:00 Closing Thoughts and Key Takeaways Grab the Power Phrases at www.zerogap.co Keywords Imposter Syndrome, Resilience, Leadership, Systemic Issues, Power Phrases, Authenticity, Healing, Women in Leadership, Confidence, Overcoming Doubt

Summary In this episode of the Winning Season podcast, Jacqueline Twillie discusses the concept of imposter syndrome, particularly how it affects underrepresented leaders in male-dominated industries. She emphasizes the importance of transforming feelings of doubt into impactful leadership and provides practical strategies for overcoming imposter syndrome. The episode introduces the AHA method (Attitude, Habits, Actions) as a framework for building confidence and resilience. Jacqueline also shares personal anecdotes and encourages listeners to celebrate their achievements and own their contributions in the workplace. Takeaways Imposter syndrome is a common experience for high achievers. Doubt can be a stepping stone to growth. If you're in the room, you belong. Visibility in leadership is about showing up, not showing off. Build your own validation system to combat biases. The AHA method helps in reframing negative thoughts. Celebrate your wins to build confidence. Own your story and highlight your impact. Recognizing your achievements is crucial for personal growth. Leadership is about progress, not perfection. Chapters 00:00 Introduction to Imposter Syndrome 06:05 The AHA Method for Leadership 12:02 Owning Your Achievements Sound Bites "Your impact is your power." "Celebrate those wins regularly." "Own the value that you bring."

Summary In this episode, Jacqueline Twillie discusses the challenges and opportunities of being the only one in the room, particularly in leadership roles. She emphasizes the importance of resilience, authenticity, and building influence while navigating the complexities of representation. Jacqueline shares personal anecdotes and practical strategies for turning feelings of isolation into empowerment, encouraging listeners to embrace their unique perspectives and advocate for their voices in professional settings. Takeaways Being the only one can feel isolating but can also be empowering. Resilience is about showing up as yourself, even when the room isn't ready. Performative inclusion is different from true influence. You are not responsible for carrying the weight of representation. Flipping the script means viewing your unique perspective as an asset. Building relationships is crucial for leadership success. Your ideas should connect to the organization's goals for impact. Setting boundaries is essential for maintaining professional integrity. Mentorship is a two-way street; share your growth with others. Authenticity in leadership creates a ripple effect for others. Chapters 00:00 Introduction to Being the Only One 04:41 The Reality of Representation 09:10 Flipping the Script on Isolation 15:46 Creating a Ripple Effect in Leadership Sound Bites "You are qualified to be there, period." "Influence starts with purpose." "Your authenticity is your superpower." Keywords: representation, leadership, resilience, influence, diversity, empowerment, mentorship, authenticity, career development, networking

Summary In this episode, Jacqueline explores the evolving landscape of leadership and workplace trends for 2025. She discusses the integration of AI, the evolution of hybrid work, the importance of employee well-being, and the necessity of diversity and inclusion. Jacqueline emphasizes the need for personalized employee experiences, sustainable practices, and the critical role of trust in leadership. The conversation is rich with insights on how leaders can adapt and thrive in a rapidly changing environment. Takeaways Leadership is evolving beyond metrics and tasks. AI should be viewed as a teammate, not a threat. Employee well-being is crucial for productivity. Diversity and inclusion are essential for a connected workplace. Personalized benefits can enhance employee stability. Skill-based career pathing is the future of hiring. Sustainability must be integrated into corporate strategies. Trust is a daily practice in leadership. Leaders must empower their teams for better outcomes. The future of leadership requires adaptability and authenticity. Sound Bites "Burnout is for real." "It's not just about the fancy perks." "AI is leveling the playing field." Chapters 00:00 - Introduction Jacqueline welcomes listeners and outlines the episode’s focus on future leadership and workplace trends for 2025. 00:45 - Setting the Scene for 2025 Leadership Overview of how leadership is evolving with AI, hybrid work, and changing employee expectations. 02:25 - Trend 1: AI Integration and Workforce Transformation Discussing the impact of AI in the workplace and how leaders can embrace it as a teammate. 04:41 - Trend 2: Hybrid Work Evolution Exploring the shift towards more structured hybrid work models and creating intentional collaborative spaces. 07:06 - Trend 3: Employee Well-Being and Mental Health Importance of prioritizing mental health to prevent burnout and foster a supportive culture. 09:31 - Trend 4: Global Diversity and Inclusion Emphasizing the need for genuine diversity and inclusion beyond just checking boxes. 11:50 - Trend 5: Personalized Employee Experiences Highlighting the customization of benefits to meet unique employee needs for better stability and satisfaction. 14:13 - Trend 6: Sustainable Workplace Practices Integrating environmental sustainability into corporate strategies and employee-driven initiatives. 16:28 - Trend 7: Evolving Manager Roles and Leadership Trust The necessity for advanced conflict resolution and emotional intelligence in managers to build and maintain trust. 18:53 - Leadership Lab: Personalized Leadership Practical exercise for leaders to personalize their approach by understanding and supporting individual team member needs. 21:07 - Ask Jacqueline: AI and Leadership for Women Responding to listener questions about the impact of AI on women in leadership roles and actionable advice. 21:45 - Conclusion and Upcoming Programs Recap of key points, announcement of the Resilient Leaders Program launching in February 2025, and teaser for the next episode. Keywords leadership, workplace trends, AI integration, hybrid work, employee well-being, diversity and inclusion, personalized experiences, sustainable practices, trust in leadership

Summary In this episode, Jacqueline discusses the importance of resilience in the workplace, drawing from her book 'Dear Resilient Leader.' She introduces the R4 framework (Risk, Resilience, Reward, Reset) as a practical tool for navigating challenges and emphasizes the AHA method (Attitude, Habits, Actions) for fostering resilience in teams. Through real-life scenarios and listener questions, Jacqueline provides actionable insights on how to build resilience personally and within teams, highlighting the significance of celebrating wins and learning from setbacks. Takeaways Resilience is essential for overcoming workplace challenges. The R4 framework provides a structured approach to resilience. Taking calculated risks can lead to significant growth. Celebrating small wins boosts motivation and morale. Resetting is crucial for maintaining resilience. Modeling a growth mindset encourages team resilience. Establishing positive habits supports long-term resilience. Addressing conflicts directly can foster a healthier work environment. Feedback is vital for personal and professional growth. Resilience is a shared journey that leaders can cultivate. Chapters 00:00 Introduction to Resilience 07:17 Applying the R4 Framework in Real Life 14:39 Listener Question: Staying Resilient in Career Challenges Keywords resilience, leadership, R4 framework, AHA method, personal growth, workplace challenges, career development, overcoming setbacks, team building, self-care

Summary In this episode, Jacqueline Twillie recaps the Women in AI Summit held in New York City, sharing her experiences and insights from the event. She discusses the importance of education adapting to AI, the need for diversity and representation in tech, and how AI can empower underserved communities. Jacqueline emphasizes the collaborative nature of AI in creative fields and the rapid evolution of AI technology, urging listeners to stay informed and engaged. The episode concludes with a call to action for community building and responsible AI development. Download my notes here https://learn-zerogap.thinkific.com/products/digital_downloads/womeninaisummit Takeaways Education must adapt to incorporate AI tools. Diversity in tech is essential for ethical AI development. AI can empower underserved communities through accessible tools. AI should be viewed as a collaborator in creative processes. The rapid evolution of AI requires us to stay informed. Community support is vital for resilience and growth. Ethical AI development prioritizes fairness and transparency. Women must be included in tech design processes. AI can simplify complex processes for everyday users. We must ensure our values are reflected in technology. Sound Bites "Education has to adjust for AI." "Show your work with generative AI." "We cannot afford to sit this one out." Chapters 00:00 Introduction to the Women in AI Summit 05:02 Key Takeaways from Chelsea Clinton's Panel 08:31 Diversity and Representation in AI 10:18 AI as a Tool for Empowerment 11:40 Ethical AI Development and Women Leading the Way 13:31 AI and Creativity: Collaborators, Not Competitors 15:40 The Rapid Evolution of AI 17:27 Conclusion and Call to Action Keywords: Women in AI, AI Summit, ethical AI, diversity in tech, AI empowerment, creativity, community, technology, representation, innovation